Sarah Parker, Inclusion Manager, Royal Collection Trust, February 2019
Culture Awareness Training at St James Palace
It was a great pleasure working with Trishna at Sikh Sanjog to deliver Cultural Awareness Training at The Queen’s Gallery London on behalf of the Inclusion Programme. Trishna used her experience of growing up in the UK as a Sikh woman to deliver four separate training sessions to the front of house Visitor Services Team. She skillfully led engaging discussions whilst challenging stereotypes and assumptions regarding the lives and experiences of Sikh communities. It was incredibly enlightening and fascinating to hear her life story. Staff were encouraged by Trishna to ask any questions that came to mind. They were all answered openly and honestly. Overall, the staff learnt what barriers the Sikh communities may face in visiting Royal Collection sites and how these might best be overcome and applied to their daily front of house roles. Trishna helpfully explained the difference between cultural and religious belief equipping the staff with information and the right form of words to deal with a sensitive situation. The staff feedback was incredibly positive. For many, it was not at all what they had thought a training session would be, it was so much better.
Ultimately, it was a very meaningful and valuable experience. It has given the Royal Collection confidence to offer further cultural awareness training sessions exploring other faiths in order to break down cultural barriers to visiting Royal Collection sites. I am profoundly grateful to Trishna for travelling from Scotland to London to deliver this training. I do hope that we can continue working with Trishna and Sikh Sanjog in the future